5 things your service contract might be missing when buying a used C-Arm

Labor coverage.

Find out whether this part of the contract includes parts and labor or only the parts. Labor coverage can be a 50/50 deal when it comes to third-party vendors. Many third-party vendors are small companies that don’t deal with labor. Larger companies, however, might be able to provide customer service reps who can obtain a contracted engineer to the site of the facility on time. If full-service coverage is essential, this question should be asked from the provider.

Component coverage.

Identify whether the service contract covers the system’s major components. Determine whether components like the Image Intensifier and the x-ray tube are included in the agreement. It may come as a surprise how often it is not included. Due to this, it is essential to ask the vendor if major component coverage is part of the deal.

Are the refurbished systems properly refurbished?
For buyers seeking refurbished equipment, they would have to understand the refurbishment process. While there isn’t a standard refurbishment process, it would be a good idea to know what would be included in the process of the required equipment.
The good vendor should be able to provide a timeline and a detailed list of the refurbishment process to buyers who are interested.

Upfront payments.

Consider the following:
• Would all the upfront payments be included in the quoted amount?
• Would you be charged more for taxes, delivery, installation, and training?
• What about the FDA form?

Accessories.

Carefully try to note the items that are mentioned explicitly in the contract and for further information, be sure to ask the provider.

For more information on purchasing medical imaging equipment, Pacific Healthcare Imaging is available to help. Pacific Healthcare Imaging also issues a variety of used and refurbished medical imaging equipment including open MRI machines, a portable xray machine, an array of slices for CT scanners, and much more! For more inquiries regarding imaging equipment purchases, contact Pacific Healthcare Imaging now: https://pacifichealthusa.com/buy-medical-equipment/new-and-used-c-arm-machines/