When purchasing medical imaging equipment, the responsibility of maintenance should also be considered. While the company you purchase your imaging equipment from may provide a service contract, the quality of the service is hard to determine. For that reason, it is essential to make sure thorough research is performed before deciding on a final maintenance service contract.
The following are a few tips that are worth considering:
- Identify how long the company has been in business.
A company that has been around for a long time is guaranteed to have worked with established clients and have a higher level of experience. This also means that the company would be able to adequately cater to the customers’ requirements for their imaging systems to ensure optimal use.
- Consider whether the staff consists of experts in more than a single aspect.
Make sure that the service agreement includes maintenance on the equipment in more than one aspect. An expert would be able to work on all models and brands instead of a particular type of device.
- Read the service agreement carefully.
Every service agreement for medical imaging equipment should include a proper warranty. When the agreement does include the warranty, you should read it carefully and try to understand the agreement. If there are any questions regarding the agreement, the service provider should be able to provide the answers.
- Consider the pricing and length of the contract.
There are a variety of options available to provide buyers with service agreements that may seem appealing. However, there would only be a handful of options that actually oblige to the terms of their contract while providing effective pricing and a reasonable length of the contract.
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